Thank you for choosing in1 School. We are committed to providing high-quality educational resources and courses to help you achieve your learning goals. If you’re not completely satisfied with your purchase, we’re here to help.

1. Eligibility for Refund

Course Access: You may request a refund for any course purchased on our website within 24 hours of your payment. This applies only if you have not completed more than 5% of the course content.

Subscription Plans: If you have subscribed to a monthly or annual plan, you may request a refund within 1 days of the initial charge, provided you haven’t accessed any course content or resources.

2. Non-refundable Items

The following items are non-refundable:

Completed Courses: If you have completed more than 5% of the course or have accessed any certification or downloadable materials, refunds will not be issued.

Digital Products: Any digital resources (eBooks, worksheets, etc.) that have been accessed or downloaded.

Promotions or Discounts: Refunds are not available for purchases made using promotional codes or during discounted offers, unless explicitly stated.

3. How to Request a Refund

Submit a Request: To request a refund, please contact our support team at [Insert Contact Information] or fill out the refund request form on our website. Include your order number, course details, and reason for requesting the refund.

Refund Review: We may ask for additional information to process your refund request, such as a brief explanation or screenshots. Please allow us up to 5 business days to review and process your request.

4. Refund Processing Time

Once a refund is approved, it may take up to 7-10 business days for the funds to be credited back to your original payment method. The exact timeframe may depend on your bank or payment provider.

5. Late or Missing Refunds

If you haven’t received your refund within the expected timeframe:

Check with your bank, credit card or Mobile Financial Services provider, as there may be a delay in processing.

If you still have concerns, please contact our support team at Live Chat for further assistance.

6. Account Termination & Refunds

If your account has been suspended or terminated due to a violation of our terms of service, you are not eligible for a refund.

7. Exchanges

Course Transfer: We do not offer direct exchanges for courses. However, if you are unsatisfied with the course, you can request a refund and enroll in a different course (subject to the refund policy conditions).

Course Updates: If a course is significantly updated or modified after your purchase, you will automatically gain access to the updated content without the need for a refund.

8. Contact Information

For any questions or further assistance regarding our refund policy, please reach out to our support team:

Email: [email protected]

Phone: 01409484353

Thank you for choosing in1 School. We value your feedback and are here to support you in your educational journey.